My family is made up of mostly blind people. Kevin and I have contacts, with cheap glasses for a backup. Monica has contacts with astigmatism, so they're more expensive, and she has 2 pair of glasses. Natalie, so far, isn't blind, but her genes don't offer much hope.
Because of the massive amount of needed eye care, we go to America's Best Contacts and Eyeglasses. The value is awesome, and we've never had a problem with our eye care. However...
However, they are busy, busy, busy! The lady on the front counter has to wait on every customer that comes in the door, answer the phones (which ring non-stop) and guide folks on certain decisions. When I stop for contacts, I expect to wait 10 minutes or so for my turn. It's the price I pay for saving money, I guess.
Tonight, the person in front of me was Hispanic, and spoke no English. Her son was her interpreter. I felt bad for him. He was under so much pressure. His mom didn't understand why one eye demanded a more expensive contact lens (astigmatism) and the lady tried to explain it, and he tried to interpret. This went on for some time.
Finally, they were done. 25 minutes later! I didn't gripe. Heck, as a customer service rep, I can't gripe about someone who is trying to do customer service, and having problems. I just chilled out and waited.
I can't get over how bad I feel for this adolescent interpreter, though. He's just trying to live his life, and live in a world where he is the voice of his family, in an English speaking world. Poor guy. He did a good job, though.
And I have my contacts.
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7 comments:
Your house blind issues sound like my house blind issues... i just recently updated everyone's glasses (no one wanted contacts this time around) and thought I was free and clear.. but Mac came home from school yesterday asking about contacts... I think he's met a girl :) Estela
My husband is legally blind without his contacts. I saw 20/20 until the last couple of years. Good luck to my kids. It's a crap shoot for them!
Sounds like the wait was only a bit frustrating. That 10 minutes (usual wait time) sounds good compared to Lou's place. It was sooo crowded the last time we went in.
Traci
I saw this all the time when I worked at Beckners... the kids translating for the parents.
No more contacts for me. America's Best is high for my glasses :( Everybody is high for mine.
Your first sentence cracked me up. Because I know that you all are not really blind. But I can just picture you standing there saying this. lol Glad you got your contacts finally. I got mine too and I'm wearing my glasses. My sinus situation has made my contacts uncomfortable for some reason. I'll try back wearing the contacts next week I guess.
Ya'll have a good weekend.
Sonya
If you are ever interested in LASIK you can find further information on the pros and cons of contact lens wear v. Lasik at http://www.seewithlasik.com/docs/lasik-contact-lens.shtml.
I've never tried contacts, but I'm considering it. I will get my eyes rechecked soon. I never needed glasses until I was 38. Then, it was for reading only. But, through the years they have gotten worse. I hate it!
You are so patient....waiting 25 minutes! OMG I'd have been biting my nails! I did feel sorry for the kid you described though.
Pam
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